The Seven Deadly Project Sins: Part 6 – Over-Allocation of Resources
January 28, 2008 9:19 pm Project Management DiscussionThis document is sixth in a series about the Seven Deadly Project Sins.
In this narrative, I will continue to focus on some of the “soft-elements” of the project, some temptations that the project manager needs to be on the lookout for in order to foster success on the project.
The Seven Deadly Project Sins as I have defined them are:
- Elitism
- Project Envy
- Resource Gluttony
- Project Lust
- Personalization
- Over-allocation of Resources
- Best Practice Sloth
The sixth Deadly Project Sin – Over-Allocation of Resources can definitely make accomplishing the project more difficult.
How does Over-Allocation happen?
Project Managers are often encouraged to try and meet unreasonable expectations for projects. Scope is often extended while schedules and budget are restricted. Project managers many times try to meet these constrained schedules by pushing their existing resources to their limits.
While it is an acceptable trait to get the most from people, and it is acceptable to push the project team in times of crisis, it should be unacceptable to routinely over-allocate resources based on perceived need, rather than real need.
Let’s look at some common situations that the project manager might find:
- A project must be completed before the company’s main retail selling season. No one “remembered” to plan for this project in the schedule until 30 days before the season begins.
- A project has an arbitrary scheduled completion date based on the sponsors demand. No real need for this product or service has been established.
- The project scope for a planned company meeting has been changed multiple times during the life of the project; the scheduled due date is next week and the sponsor wants to change the product description again.
All of the above examples indicate a need, real or perceived to make changes to the project. All of the above examples will probably require additional resources and “personal heroics” in order to finish the project on time. But will any of these projects used as examples actually provide a quantified return on investment.
If there is a perceived or real need it is usually the first instinct of the project manager to try and compress the schedule and attempt to meet the new requirement. But is this appropriate in the project management environment?
I suggest that over-allocating resources to meet a perceived need that has no real quantified value to the organization is inappropriate. Many times, the reason that a perceived need is created in the organization is due to “personalization” of some portion of the enterprise. Some manager (director, vice-president, C-person) somewhere in the organization is intent upon making their “mark” on the organization through the project. Whether or not the project will have a positive return for the enterprise is not the consideration, the demand of the high ranking individual overrides common sense and return on investment.
It is the project manager’s job to perform “all the scope and ONLY the scope” of the project. It is the project manager’s job to CONTROL the project and the scope. This extends to the need to control the overall project so that the project is achievable in a reasonable fashion.
So what is reasonable, you ask? The definition of reasonable will be defined by each organization, but I would suggest some guidelines:
- The project must provide some quantified, real dollars as a payback in order to be accelerated or compressed.
- Scope changes to the project must contain a real benefit in order to be added. As an example, the idea of changing the theme of the company meeting from red, white and blue to red and gold is just wasteful if it is a preference or a personal decision. The change in color could make sense if there is a return on investment or some actual quantified and agreed upon reason to make the change.
I used to have a supervisor who would answer any resource issues with “you have all the time there is”. He asserted that there were 24 hours in every day and 7 days in every week with which to accomplish the corporate goals. I cannot speak for everyone reading this commentary, but I for one have a life! I intend to pursue happiness in my life and working 24/7 is simply not conducive to my personal goals.
Over-allocation of resources compromises the ability of the resource to have a quality of life. Over-allocation of resources is ultimately a bad business decision. It leads to conflict, burn-out, illness, turnover and loss of subject matter experts.
In conclusion, I would strongly suggest that the over use of resources should occur only under the most extreme circumstances.




January 29th, 2008 at 3:39 am
I agree with you Tim but help me how to handle situation where the expectation is to work for more than 12 hrs a day to finish your work. and this expectation not only comes from your Sponcer but also from Owner of the company (sometimes) due to market competition.
In this situation, I rely mostly on my personal relations and compenseting for extra hours that my team is putting on.
Thanks,
Abhijeet Kate, PMP
January 31st, 2008 at 9:40 am
Abhijeet,
The expectation of working 12 hours a day or more to finish your work is unreasonable except in dire emergency situations. If the sponsor has notified the team up front that this situation exists, the team can then plan for it – as difficult as that may be. If it is an emergency or highly important to the company – you may choose to accept this over work and work the 12 hours. If this is a common way of doing business – then there are plenty of open project management positions worldwide that you might want to look into!
Thanks … Tim
February 21st, 2008 at 10:24 pm
Hi,
I was just reading the above article and I think it’s great. I’m very interested in publishing this series on PM Hut. PM Hut has the largest database of project management articles, and receives a lot of very targeted traffic. In case you’re interested (and I really hope that you are) then please either email me back or use the “Contact” form on the PM Hut website and we’ll take it from there.
Thanks a lot for your time!